Support

With many years of experience in designing developing and manufacturing state of the art technology solutions, our engineers and support team are exceptionally well equipped to provide high-quality service and support on all our solutions, be it our own products or turnkey orders for customers.

For existing customers with questions on products supplied by AimValley or ongoing developments, we provide our AimTicket Customer Support gateway. This system ensures your questions are tracked and adequately addressed. To access this system, you will need an account. Contact your account manager to have this set up for you.

More information on AimTicket can be found here.

The AimTicket support system is hosted on a secure website that sets up an encrypted connection to your browser for information exchange. To enable this secure connection, you will need to install the AimValley Root Certificate. You can download this certificate here.

Go to AimTicket.